Below you will find most of the doubts and frequently asked questions that are asked. If you do not find the answer to your question on this page, write us at firstname.lastname@example.org and we will reply as quickly as possible.
Until what time is the Reception open?
The reception is open 24/7.
From what time can I check-in?
It is possible to check-in from 15.00, onwards, should you arrive before 15:00 we will check if your room is ready, if the room is not ready you are more than welcome to leave your luggage with us and go for a stroll through the city center and come back at 15:00.
What time is check-out?
Check-out is at 11.00 a.m. You are welcome to leave your luggage with us if you travel later in the afternoon.
Do you have extra beds?
Unfortunately no extra beds are available.
Is smoking allowed inside the apartments?
No, it is strictly forbidden to smoke anywhere inside the hotel building.
Are pets allowed?
Small animals are welcome at an additional cost.
Do you have cots?
Cots are available on request.
How often are the apartments cleaned?
Sheets, towels and daily cleaning are included.
Are there any additional charges?
The only additional charge is a city tax of 3.00 euros per day per adult.
Are the apartments wheelchair accessible?
Unfortunately, the apartments are not wheelchair accessible.
Is breakfast included?
Unfortunately there are no on-site breakfast facilities.